Personal Information Protection Policy

To facilitate the smooth operation of our business, we collect and use names, addresses, telephone numbers, e-mail addresses, and other information from customers. We recognize that the proper protection of customers’ personal information (hereafter, “personal information”) is a serious responsibility, and to fulfill this responsibility, we handle personal information based on the following policy.

• 1.We comply with the Act on the Protection of Personal Information and other relevant laws and regulations, and we handle personal information appropriately in accordance with practices that are generally regarded as fair and reasonable.
• 2.We clarify the rules regarding the handling of personal information and ensure that all employees are aware of them. We also request that our business partners, such as real estate agents (hereafter, “information providers”), handle personal information in an appropriate manner.
• 3.When acquiring personal information, we specify and notify or publicly announce the purpose of use and handle personal information in accordance with that purpose.
• 4.We take necessary measures and conduct appropriate management to prevent leakage, loss, or falsification of personal information.
• 5.We accept requests for disclosure, correction, deletion, or suspension of the use of personal information in our possession from the customer at the designated contact point, and we handle them in good faith.
• 6.We dispose of personal information in our possession in accordance with our disposal standards within six months from the date the personal information was acquired. Specifically, we handle personal information in accordance with the following.

Collection and Purpose of Use, etc.

In conducting our online real estate property search service, we collect personal information necessary to conduct the service through the "Information Request Form" on our website and forward it to information providers. This personal information is used only to provide information request service based on the customer's consent.
We have entered into agreements with information providers using our service to prohibit the use of personal information obtained through this site for any other purpose. However, personal information that is collected on the websites of information providers is subject to the personal information handling standards of those websites.
In addition, in order to facilitate smooth business operations, the Company may outsource part of its operations and provide personal information to a subcontractor to the extent necessary. In such cases, the Company will enter into a contract with the subcontractor and exercise appropriate supervision regarding the handling of the personal information.

Access Analysis Tools

This website uses the following web access analysis tools to collect information on users in order to understand how the website is used.

Google Analytics

Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not personally identify individual persons.

You can choose not to use this feature by disabling cookies, so please check your browser settings. For more information about terms and conditions, please see the Google Analytics Terms of Service page and the Google Policies and Terms page.

Microsoft Clarity

This site uses Microsoft Clarity, an access analysis tool by Microsoft that uses cookies to collect Microsoft Clarity data. This data is collected anonymously and does not personally identify individual persons.

Please see the Microsoft Privacy Statement for information regarding Microsoft Clarity's handling of personal information.

Disclosure and Provision to Third Parties

We will not disclose or provide personal information to third parties, except in the case of provision to information providers and subcontractors as described in "Purposes of Use, etc." above or in any of the following cases.

• 1.When the customer personally consents to disclosure or provision.
• 2.When the information is disclosed or provided in a manner that the customer cannot be identified, such as in the form of statistical data.
• 3.When disclosure or provision is required by law.
• 4.When it is necessary for the protection of the life, physical health, or property of an individual, and it is difficult to obtain the customer’s consent.
• 5.When it is necessary to cooperate with the national government or a local government in the performance of official duties, and obtaining the customer’s consent may interfere with the performance of such duties.

Disclosure

If a customer requests disclosure of their own personal data in our possession, we will respond to the request within a reasonable period of time and to a reasonable extent after confirming the identity of the person making the request.

Correction, Deletion, etc.

当If a customer requests correction, addition, or deletion of their personal data in our possession, we will correct, add, or delete the information within a reasonable period and scope after confirming the identity of the person making the request.

Suspension of Use or Erasure

If a customer wishes to discontinue the use of or erase their personal data in our possession, we will discontinue the use or erase it to a reasonable extent after confirming the identity of the person making the request.
We ask for your understanding and cooperation in the event that we can no longer provide services according to your wishes due to the suspension of use or erasure of some or all of this information. (Please be advised, however, that we may not be able to comply with your request for suspension of use or erasure of information we hold based on relevant laws and regulations.)

Disclaimer

We are not responsible for the use of personal information by real estate companies from whom you request information.
Please be aware that this policy does not apply to websites of other parties from which you request information and are not under the control of the Company or to websites linked to the Company's website.

Method/Contact Point for Accepting Requests for Disclosure, etc.

Requests for disclosure, correction/deletion, suspension of use/erasure of personal data in our possession, and other inquiries regarding personal information will be accepted in the following manner.
Please note that we may not be able to respond to requests for disclosure, correction/deletion, suspension of use/erasure, etc., that do not comply with these methods.

• 1.Acceptance Procedure
  Please contact us by phone, facsimile, mail, or e-mail at the address below.
  We will respond to your request in writing or by other means after confirming your identity (or that of your representative) at the contact point and using the method described below.
  
  <Method/Contact Point for Accepting Requests>
  Court Pal 2F, 2-3-22 Kiso Higashi, Machida-shi, Tokyo 194-0036
  TEL: 042-709-6206
  FAX: 042-709-6207
  Open hours 09:30-20:00
  E-mail:info@prhome.co.jp
  <Verification of the person’s identity (or that of their representative) >
  If the application is made by the person in question, we will confirm the identity of the applicant with proof of identification such as a driver's license, passport, health insurance card, or seal registration certificate.
  If the application is made by a representative, the identity of the representative will be confirmed by a letter of attorney and proof of seal impression of the seal stamped on the letter of attorney, and a phone call to the person in question.


• 2.Handling charge
  When we respond to a request for disclosure, etc., by registered mail, we will charge a handling fee of 300 yen per request, to be paid in cash or by other means.